Whidbey Dizziness & Balance PLLC
Effective: April 1, 2022
Last updated: September 20, 2026
Whidbey Dizziness & Balance PLLC respects your privacy. This policy explains the information we may collect through our website and communications and how we use and protect it.
Information We Collect
When you visit our website, contact us, request an appointment, or communicate with our practice, we may collect information including but not limited to your name, email address, phone number, mailing address, appointment-related information, and information you choose to provide to us. Our website may also automatically collect basic technical information, such as your IP address, browser type, device information, and website usage information.
How We Use Your Information
We use your information to:
-
Respond to questions and appointment requests;
-
Provide and coordinate physical therapy services;
-
Communicate with you about appointments and our services;
-
Operate, maintain, and improve our website; and
-
Meet applicable legal and regulatory requirements.
We do not sell or trade your personal information. All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
Text Messaging
By opting in to receive text messages from Whidbey Dizziness & Balance, you agree to these Text Messaging Terms and Conditions.
Whidbey Dizziness & Balance may send text messages related to our services and your interactions with our practice. Messages may include appointment scheduling and reminders, responses to inquiries, and other service-related communications. Message frequency varies based on your interactions with Whidbey Dizziness & Balance. Message and data rates may apply depending on your mobile carrier and plan.
Mobile information and text messaging opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.
To stop receiving text messages, reply STOP at any time. After you send STOP, you may receive a confirmation message and will no longer receive text messages unless you opt in again.
Service Providers and Legal Requirements
We may use trusted service providers to help operate our website, communications, and practice. Information may also be disclosed when required by law or when reasonably necessary to protect our rights, our patients, or others.
Data Security
We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, use, disclosure, alteration, or loss. When personal information constitutes protected health information (PHI), we maintain safeguards designed to comply with applicable requirements of the Health Insurance Portability and Accountability Act (HIPAA), including measures to protect the privacy, security, and confidentiality of PHI. These measures may include limiting access to information to authorized individuals, using secure systems and services for storing and transmitting information, maintaining appropriate access controls, and working with service providers that provide appropriate safeguards for protected health information when required. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.